Privacy Policy

Last updated: October 9, 2026

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information: When you contact us through our contact form, we collect your name, email address, and any information you provide in your message.
• Usage Data: We automatically collect certain information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To improve and optimize our website's performance and user experience.
• To analyze website usage trends and gather demographic information.
• To comply with applicable laws and regulations.
• To protect our rights and prevent misuse of our services.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily submit your information through our contact form or accept cookies.
• Legitimate Interest: To improve our services and ensure the security of our website.
• Legal Obligation: When we are required to process data to comply with applicable laws.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist us in operating our website, subject to confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of Despict K.K., our users, or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 12 months.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at info@despict.com.

8. International Data Transfers

Our servers are located in Japan. If you are accessing our website from outside Japan, please be aware that your information may be transferred to, stored, and processed in Japan. By using our website, you consent to such transfers.

9. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@despict.com
• Phone: +81-6-6789-0123
• Address: Nakanoshima Center Building, 8th Floor, Office 806, Midosuji 3-5-12, Chuo Ward, Osaka, Japan 541-0053